Shipping policy

At Millenia Plaza we aim to deliver your orders safely and efficiently. We are committed to providing a smooth delivery experience for all our customers across the United Kingdom.

Please read our shipping policy below for information about order processing and delivery.

1. Shipping Locations

We currently offer shipping within the United States only.

Please note:

  • We do not offer international shipping.

  • Orders must have a valid UK delivery address.

  • We are unable to deliver orders outside the United Kingdom at this time.

2. Order Processing Time

All orders are processed within 2–3 business days after payment confirmation.

Please note:

  • Orders are not processed or dispatched on weekends or public holidays.

  • Processing times may occasionally be longer during busy periods, holidays, or promotional events.

  • You will receive a confirmation email after placing your order.

3. Shipping & Delivery Time

Once your order has been processed and dispatched, the estimated transit time is 3–5 business days.

Our estimated delivery schedule is:

  • Order Processing Time: 2–3 business days

  • Transit / Shipping Time: 3–5 business days

  • Total Estimated Delivery Time: 5–8 business days

Delivery times are estimates and may vary depending on your location, courier services, weather conditions, and other unforeseen circumstances.

4. Shipping Confirmation & Tracking

Once your order has been dispatched, you may receive a shipping confirmation email containing tracking information, where available.

You can use the tracking details to follow your shipment and monitor its delivery progress.

5. Shipping Delays

Although we do our best to meet the estimated delivery time, occasional delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions.

  • Courier or postal service delays.

  • Public holidays.

  • High order volumes.

  • Unexpected logistical disruptions.

We appreciate your patience and understanding if your order takes longer than expected.

6. Incorrect Delivery Information

Customers are responsible for providing accurate and complete delivery information when placing an order.

Cady's Alley cannot guarantee delivery or accept responsibility for delays caused by incorrect or incomplete addresses provided at checkout.

If you notice an error in your shipping details, please contact us as soon as possible.

7. Lost or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will do our best to investigate the issue and assist you.

8. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us:

Name: Millenia Plaza
Phone: +12543207598
Gmail: support@MilleniaPlaza.shop
Address: 4649 Millenia Plaza Way, Orlando, FL 32839, United States